Job – Carrefour – Customer Intelligence Analyst – Brussels


Hi Philippe, Thanks for sharing this job oportunity.
kind regards, Frank


The Customer Insight Team provides studies on the clients’ behavior and desires based on data they left behind when they visit our Carrefour stores and website.

The Customer Intelligence Analyst will fulfill a central role within the organization. With data driven analysis, you will advise on the best courses of action which will lead to a better satisfaction for our customers and to better profits for Carrefour.

  • To take responsibility for the provision of reporting and analysis, and the translation of this into actions, that will guide Carrefour‘s Management team and business in how to increase profit
  • To identify the totality of all the client analysis, to assess their impact and feasibility of the studies, but also measure the value for the business
  • To build and manage relationships with management teams that use the database across Carrefour, in order to identify and effectively support information and analytical business needs
  • To follow up all analysis requests
  • To create analysis designs and (if needed) to coach the other analysts
  • To extract data from the DWH and to translate this into relevant information, to combine data and to make correlations
  • To make synthesis and to create presentation with recommendations
  • To create innovative solutions and to automatise recurrent queries


  • A great communicator with sufficient business acumen who can think innovatively and critically, you must be able to find insight from a variety of data sources and present your insight and ideas even to the Top Management!
  • Customer focused with excellent analytical and numerical skills, you should also have a real talent for collating, restructuring, analysing and interpreting customer and consumer data.
  • Minimum 3 years experience in a similar role or as a data analyst
  • French or Dutch knowledge is a must for the job
  • Experience of using SQL and SAS programmation tools (Base, Macro, graph, proc/SQL)
  • Experience of using a statistics software (SAS STAT, IBM Modeler, SPSS Base, SAP KXEN, TIMi, R)


  • Carrefour offers a permanent contract (no free lance contractors) plus a
  • company car
  • insurances (health and pension plan)
  • work within a Belgian company holding one of the biggest customer databases
  • an exciting job in which you can develop your skills and knowledge through training
  • the opportunity to be part of the success of the second greatest player of worldwide distribution


Make sure that you are a member of the Brussels Data Science Community linkedin group before you apply. Join  here.

Please note that we also manage other vacancies that are not public, if you want us to bring you in contact with them too, just send your CV to .

Apply online

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Job – Goudengids – Customer Intelligence Analyst

Martine Mols   Martine Mols, Recruitment Officer at
Blij verrast om zo’n uitgebouwde community te zien van mensen die een interesse delen in data. is vandaag op zoek naar een Customer Intelligence Analyst  zouden jullie de vacature willen verspreiden?

Jouw uitdaging

Als Customer Intelligence Analyst analyseer je data uit verschillende interne en externe databronnen, waarbij je business gerichte acties formuleert. Je bouwt inzichten die onze business sturen. Je ondersteunt mee onze klanten segmentatie en identificeert en voorspelt het gedrag van onze klanten.

Een greep uit je takenpakket:

  • Onderhouden van ons segmentatie model in SAS
  • Bouwen van relevante markt inzichten op gebaseerd op verzamelde analyses
  • Identificeren van patronen in onze segmentatie om toekomstig gedrag en engagement te voorspellen
  • Op basis van analyses aanbevelingen doen voor toekomstgerichte acties.
  • Ontwikkelen van rapporteringen die waardevolle inzichten leveren voor onze verschillende departementen.

Op deze manier draag je Customer Intelligence Analyst op sterke wijze bij aan de strategische beslissingen die binnen genomen worden.

Heb ik het?

Onze ideale Customer Intelligence Analyst herkent zich in deze beschrijving:

  • Je bent een passionele number cruncher
  • Je hebt een bachelor of master in Economie, Statistiek of Wiskunde
  • Je kan terugvallen op 3 tot 5 jaar ervaring als Business Analyst
  • Je hebt een goede kennis van SAS en SQL
  • Kennis van online marketingtechnieken is een pluspunt
  • Je hebt een kennis van één van beide landstalen, aangevuld met goede kennis van Engels

What’s in it for me?

  • Bijdragen aan de verandering van
  • Je kijkt verder dan de cijfers en draagt onmiddellijk jouw steentje bij tot het resultaat
  • Een stimulerende werkomgeving
  • Voortdurende coaching, training en ondersteuning
  • Ontwikkelingsmogelijkheden
  • Een marktconform salarispakket

Bij goudengids.beTM gaan we voor de klant, knappe prestaties, open en eerlijke communicatie en voor heel wat werkvreugde. Dit uit zich in een permanente aandacht voor de tevredenheid van onze klanten én onze medewerkers.


Make sure that you are a member of the Brussels Data Science Community linkedin group before you apply. Join  here.

Please note that we also manage other vacancies that are not public, if you want us to bring you in contact with them too, just send your CV to .

Here is the link to the original job add.

Please apply here.


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